Privacy Policy
At ProMe Music, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make purchases, or interact with us.
Information We Collect
We may collect the following types of information from you:
-
Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you place an order.
-
Account Information: If you create an account, we may collect your username, password, and order history.
-
Usage Data: Information about how you interact with our website, such as pages visited, products viewed, and browsing patterns.
-
Cookies & Tracking Data: Small files stored on your device to improve website functionality, analyze trends, and personalize your experience.
How We Use Your Information
We use the information we collect for purposes including:
-
Processing and fulfilling orders.
-
Managing accounts and customer support requests.
-
Sending order confirmations, updates, promotions, and newsletters (with your consent).
-
Improving our website, products, and services.
-
Detecting and preventing fraud, security issues, or unauthorized activity.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in limited situations such as:
-
With trusted service providers who help us operate our website, process payments, or deliver orders.
-
To comply with legal obligations or respond to lawful requests by authorities.
-
In case of a business transfer (e.g., merger, acquisition, or sale of assets).
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment transactions are securely processed using encrypted channels.
Your Rights
Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:
-
Access the personal data we hold about you.
-
Request corrections or updates to your personal data.
-
Withdraw consent for certain uses of your personal data.
To exercise your rights, please contact us at the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact us:
ProMe Music
7 Prome Rd, Singapore 328315
Phone : +65 9747 11682
Email : sales@promemusic.com